FAQs
Bounce House Rentals

Bounce houses cannot be used in winds over 25 mph or during heavy rain. If severe weather is predicted before delivery, we will contact you to discuss canceling or rescheduling your rental.

Our delivery team installs every inflatable safely and inspects the unit before use. Adult supervision is required at all times, and all users must follow the safety guidelines listed on the rental agreement.

Delivery fees are based on distance from our location. The delivery fee is applied once per order, not per inflatable.

Yes. A $50 deposit secures your reservation and event date.

You may cancel your reservation up to 3 days before the event. Deposits are non-refundable but transferable to another date with no expiration.

Yes. All inflatables and equipment are cleaned, disinfected, and sanitized after each rental.

Most inflatables require a 4-6 foot wide gate for access. If your gate is smaller, we may be able to set up the unit in your driveway.

Please remove trash such as balloons, wrappers, and toys. Excessive dirt, food, or gum may result in a cleaning fee.

We pride ourselves on punctual deliveries. Deliveries are scheduled within a 3–4 hour window before your event start time.

Reservations are made online through our website. Simply choose your inflatable, select your date, and complete checkout.

Standard rentals are typically 1–8 hours. Overnight rentals may be available for an additional charge.

We accept cash, credit cards, and debit cards. Credit card payments must be completed before delivery.

In most cases, the inflatable may temporarily flatten grass but it typically returns to normal within a few days.

Yes. We carry general liability insurance and require a rental agreement to be signed before setup.

The inflatable must be within 50 feet of a standard 110-volt outlet. We provide the extension cords.

You must contact the park or city in advance to verify inflatables are allowed and electricity is available.

Customers must inform our team of any sprinkler systems or underground utilities before installation.

Measure the setup space, ensure power is available within 50 feet, mow your lawn before delivery, and clear the area of obstacles or pet waste.

Tips are never required but always appreciated for great service.